What to do if brake stepper motor is damaged during shipping?
Please inform the freight forwarder and contact us first of all. Do not pick up the goods, and please wait patiently until Guangzhou Lanjing Machinery and Electrical Equipment Co., Ltd. arranges third-parties to inspect of the goods, issue a report, and make a written certificate. At the same time, prepare the documents to claim. The original bill of lading, unloading document, cargo damage test report, proof claims, and other documents can prove the cause of the cargo accident, the degree of loss, etc. Once the cause of damage is confirmed, you have your right to claim for compensation. We, as a seller, do our best to pack every product as firmly and stably as possible.
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Lanjing is China's leading permanent magnet stepper motor provider and the preferred brand for costumer. Lanjing's main products include stepper motor driver series. A core series of tests are performed on TDL stepper motor linear actuator. They are colorfastness testing, dimensional stability testing, fabric weight testing, flammability testing, etc. The product operates with relatively low noise. Lanjing has introduced advanced management method of ISO9000. With a shock absorber, it can withstand pressure and shocking.
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We insist on high quality and professional service for our small stepper motor. Get info!

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